Corporate Manual

NRB Properties Limited Corporate Legal & Operations Manual

A structured reference for company foundation, legal policies, service workflows, client agreements, SOPs, forms, and appendices.

Volume-based structureLegal + operations referenceBuilt for NRBs and local clients

Cover Page

NRB Properties Limited Corporate Legal & Operations Manual - "No Matter Where You Live, Your Property Remains in Trusted Hands."

Purpose

This manual serves as a practical reference for company foundation, legal policies, service delivery, agreements, operating procedures, forms, and appendices across the business.

Volume 1 – Company Foundation

  • Company Profile
  • Mission, Vision & Core Values
  • Founder & CEO Message
  • Organizational Structure
  • Code of Ethics
  • Corporate Governance

Volume 2 – Legal Policies

  • Privacy Policy
  • Terms & Conditions
  • Disclaimer
  • Cookie Policy
  • Data Protection Policy
  • Anti-Fraud Policy
  • AML & KYC Policy
  • Conflict of Interest Policy
  • Complaint & Dispute Resolution Policy

Volume 3 – Real Estate Services

  • Property Buying Process
  • Property Selling Process
  • Property Management Services
  • Rental & Leasing Services
  • Land Verification Process
  • Due Diligence Checklist
  • Legal Verification Process
  • Documentation Requirements

Volume 4 – Client Agreements

  • Buyer Representation Agreement
  • Seller Agreement
  • Property Management Agreement
  • Listing Agreement
  • Referral Agreement
  • Commission Policy
  • Refund & Cancellation Policy

Volume 5 – Standard Operating Procedures (SOPs)

  • Client Onboarding
  • Property Inspection
  • Property Marketing
  • Document Verification
  • Offer & Negotiation
  • Closing Process
  • After-Sales Support
  • Overseas Client Services (NRBs)

Volume 6 – Forms & Checklists

  • Client Information Form
  • Property Assessment Form
  • Seller Checklist
  • Buyer Checklist
  • Property Viewing Report
  • Property Handover Checklist
  • Power of Attorney Checklist
  • KYC Form
  • AML Declaration
  • Customer Satisfaction Form

Volume 7 – Appendices

  • Bangladesh Land Record Guide (CS, SA, RS, BS/BRS, Mutation, Porcha, etc.)
  • Frequently Asked Questions
  • Glossary of Real Estate Terms
  • Emergency Contacts
  • Legal References
  • Contact Information